Published Date 8/24/12 6:33 PM

Lots of people have problems with this e-reader, here is the best advice I found: “To initiate a factory reset using the Home button and the power slider both of the following conditions must be met: 1) release the power slider while holding down the Home button, and, 2) push and release the power slider quickly. If the factory reset is successfully initiated, the LED will turn red. If unsuccessful with the first attempt try again until you get a red LED.”

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